Internships play a vital role in shaping careers, especially for fresh graduates stepping into professional life. The Government of Pakistan, Railways Internship its Ministry of Railways, has announced exciting internship opportunities at the Pakistan Railways Call Center. This initiative is part of a special project under the Triple Helix Model, aiming to strengthen collaboration between the government, academia, and industry.
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Railways Internship Position Details
- Post Title: Internees
- Number of Posts: 30
- Place of Posting: Directorate of IT, RAILCOP House, Islamabad
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Eligibility Criteria of Railways Internship
To apply for this program, candidates must meet specific educational and skill-based requirements.
Educational Qualifications
Applicants must hold a 16-year degree from an HEC-recognized institution in one of the following disciplines:
- BA (English)
- BS Computer Science/IT
- BBA
- Mass Communication
- Development Studies or other relevant fields
Age Limit
- Maximum age: 25 years
Skills Required
- Basic Computer Knowledge – Efficient use of MS Office and CRM tools.
- Strong Communication Skills – Ability to explain and impress effectively.
- Multilingual Capability – Advantageous for handling diverse customer queries.
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Roles and Responsibilities of Railways Internship
Selected internees will perform tasks that give them real-time exposure to professional workflows. Their duties include:
- Operating the Pakistan Railways Call Center CRM system.
- Preparing and submitting daily progress reports.
- Responding to customer queries regarding train operations.
- Supporting official meetings, events, and conferences.
- Enhancing operational efficiency through innovation.
- Working collaboratively with other team members to meet organizational goals.
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Terms & Conditions
- Duration: 6 months (non-extendable)
- Shifts: Flexible; candidates may be assigned to any shift
- Stipend/Pay: Based on qualification and experience
- Future Employment: This program does not guarantee permanent employment in Pakistan Railways
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Application Process of Railways Internship
Candidates must apply online through the National Job Portal within 15 days of the advertisement’s publication.
Document Checklist
Applicants must submit:
- A CV/Resume
- Attested copies of all educational certificates
- A recent passport-size photograph
- A valid CNIC
Selection Process
Only shortlisted candidates will be invited for interviews. The final selection will be made on merit.
- No TA/DA will be provided for interviews.
Important Warnings
Candidates should apply carefully. Any attempt to submit false or forged documents will result in disqualification and may lead to legal prosecution.
Contact Information
For further details, applicants may contact:
Syed Adil Gul Kakakhel
Deputy Chief Planning
Room No. 104, D-Block, Pak Secretariat, Islamabad
📞 Phone: 051-9214272
Benefits of Joining the Internship
- Gain practical experience in handling CRM tools.
- Develop professional communication and reporting skills.
- Network with government officials and industry professionals.
- Learn the operational structure of one of Pakistan’s largest organizations.
Conclusion
The Ministry of Railways internship program is a golden opportunity for young graduates to enhance their skills, gain experience, and contribute to a national institution. Though temporary, the knowledge, networking, and exposure gained from this internship will prove valuable in future career paths.
FAQs
1. Is this internship paid?
Yes, internees will receive a stipend based on qualification and experience.
2. Can final-year students apply?
No, only graduates with completed 16 years of education can apply.
3. Is there any job guarantee after completion?
No, this program does not guarantee future employment.
4. How are candidates shortlisted?
Shortlisting is based on qualifications, skills, and application completeness.
5. Can candidates outside Islamabad apply?
Yes, but the posting location is fixed at Islamabad, so relocation may be required.
